FAQs

Where is my order?

Our goal is to meet the delivery date quoted at checkout. You will receive a shipping confirmation email with tracking information once your item(s) have shipped.

Can I change/modify my order?

As soon as we receive your order, we start working on it right away! Unfortunately, we can’t make changes to an order once it’s placed.

If you have any questions about your order please reach out to us!

How do I return my item?

You can return online orders only by mail. Start your online return and print your USPS return label here.

To locate your order number, sign in to your Order History.

All merchandise can be returned within 30 days of the purchase date.

See all help & info topics

To view all help topics, including Shipping & Returns.

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PHONE

Need an answer right away? +91 9870277001
(7 a.m. – midnight IST, 7 days a week)

EMAIL

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We typically reply in 24-48 hours.
connect@thestoreindya.com

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